SERVICES
Technical Services
Since 1992, Soleto has been offering installation with high value-added services, such as design, technical support, and maintenance management.
Precision
Every technical intervention is carried out with the utmost accuracy and attention to detail.
Efficiency
We optimise processes to ensure fast resolution times and minimal impact on the client’s activities.
Experience
Our highly qualified technical team is always available to provide personalised advice and support.
WHAT WE DO
QUALITY WORKS
GUARANTEED BY A TEAM OF EXPERTS
Since its foundation in 1992, Soleto has always combined on-site installation activities with value-added services such as design and pre-sales activities and technical-economic surveys during the project set-up phase, followed by assistance and technical maintenance management in the post-installation phase.
How we can help you.
HELP DESK
Specialised first and second-level technical support online and on-site and/or remotely, available 24/7 for Fastweb residential and business users throughout Italy.
MAINTENANCE
Maintenance of telecommunication, electrical, networking, and special systems for operators and private directional users. Performance monitoring through specific KPIs.
SYSTEM PRESENCE
Facilities management services through specialised on-site presences at the customer, including system activities for activation, relocation, and installation of server systems and network connectivity within data centers, and management of move, add, change situations for important national trade fair realities.
PRE AND POST-SALES SUPPORT
We offer specialised support in the design and maintenance of systems and installations: requirements analysis, evaluation of solutions and cost integration, performance analysis, identification of anomalies, and search for winning solutions.
REVIEWS ABOUT SOLETO
TESTIMONIALS FROM OUR CLIENTS
“Professional and impeccable service, they have exceeded all my expectations.”
A.M.
“Extremely fast in assistance, they solve every problem quickly and accurately.” D
D.F.
“Extremely reliable company, they have provided me with impeccable service that I can always rely on.”
L.B.
WHAT WE DO
We meet your needs thanks to years of experience
These services are provided by highly specialised and activity-vertical staff. To complete our services, our Help Desk and Contact Center allow us to be active 24/7, 365 days a year to remotely and/or on-site manage plants and systems throughout the country.